Shipping information
Free standard shipping on orders over $300 to a single address
Shipping Rates
Please note:
· We only deliver within Aotearoa, New Zealand. Unfortunately we do not deliver to Waiheke Island, Great Barrier Island, Chatham Island and Stewart Island.
· We are not able to deliver to PO Boxes.
· Please note: Couriers in NZ do not collect on weekends, so any weekend order won’t be delivered Monday.
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Cost: $12
Shipping time: 1-2 working days following dispatch, non-rural address only.
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Cost: $16
Shipping time: 2-4 working days following dispatch.
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Cost: $16
Shipping time: 2-3 working days following dispatch, non-rural address only.
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Cost: $20
Shipping time: 3-6 working days following dispatch.
Christmas Delivery
Cut-Off Dates:
North Island
Standard: Wednesday 18th December, 11am Rural: Monday 16th December, 11am
South Island
Standard: Tuesday 17th December, 11am Rural: Friday 13th December, 11am
Please get your orders in as early as possible to ensure you beat the Christmas rush.
FAQs
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Please note that couriers deliver to a reception or designated delivery area when sending a gift to a hospital. To avoid delays, please include the hospital name, ward number and room number in the shipping address.
When sending a gift to an apartment address, it is important to supply any access codes or additional instructions the couriers may require to be able to access the property/building to allow the timely delivery of the gift. -
We endeavour to deliver your order within our delivery timeframe (courier shipping timeframes are indicative only since they are beyond our control), however we cannot take responsibility for late delivery of gifts due to location, adverse weather, traffic, incomplete or incorrect address, unforeseen circumstances or any other reason beyond our control.
If your gift has not been delivered within the delivery timeframe on our delivery page, please contact us with your order details and we will contact the courier to establish the reason for delayed delivery and an estimated date for delivery. Alternatively, you can also contact the courier directly to query the shipment.
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We only deliver within Aotearoa, New Zealand. Unfortunately we do not deliver to Waiheke Island, Great Barrier Island, Chatham Island and Stewart Island.
-
We are not able to deliver to PO Boxes.
-
Couriers in NZ do not collect on weekends, so any weekend order won’t be delivered Monday.